If your identity is partially verified, full use of the Card Account will be restricted, but you may be able to use the Card for in-store purchase transactions. Card activation and identity verification required before you can use the Card Account. We may also ask to see your driver’s license or other identifying information. WHAT THIS MEANS FOR YOU: When you open a Card Account, we will ask for your name, address, date of birth, and your government ID number. IMPORTANT INFORMATION FOR OPENING A CARD ACCOUNT: To help the federal government fight the funding of terrorism and money laundering activities, the USA PATRIOT Act requires us to obtain, verify, and record information that identifies each person who opens a Card Account. ADT Self Setup doesn’t have much of a customer service reputation either way yet, while Brinks Home is struggling to resolve the same repeated problems.1. ADT Self Setup slips ahead of Brinks Home by offering IFTTT integration. Smart home integrations: ADT Self Setup.ADT Self Setup cameras don’t require a storage plan and have some cutting-edge features, while Brinks Home cameras are still struggling to find their footing. You won’t spend too much money on ADT Self Setup's pretty, proprietary products, but if you want a lot of smart home devices, you should go with Brinks Home. ADT Self Setup has a free self-monitoring option and no contracts, but it doesn’t come close to offering as many emergency fail safes as Brinks Home does. Prices and monitoring plans: Brinks Home.So if you’re okay with spending a little more and getting equipment that’s kind of blah, the trade-off could be worth it. On the other hand, Brinks Home has great monitoring services with emergency features with quick communication for a true feeling of security. For those reasons, we’d suggest ADT Self Setup for most consumers. Brinks Home customer service number: 80ĪDT Self Setup can save you a ton of money, offer you more monitoring flexibility, and send you unique equipment that you won’t find anywhere else.ADT Self Setup customer service number: 87.We suggest thoroughly reviewing Brinks Home’s terms and conditions before signing and getting both verbal and written confirmation of your contract expiration date. Other contract issues involve confusion over oral and written contracts, contract renewal, and contract cancellation policies. And a lot of those customers are not happy about the change. For instance, Brinks Home bought up Protect America’s contracts, switching over Protect America customers apparently without their consent to Brinks Home's terms. Many of those contract complaints involve Brinks Home’s numerous buy-ups of other security companies. ![]() Most of its issues stem from customer contracts. Like most long-standing home security companies, it has both many positive reviews and a lot of complaints. ![]() You’re essentially buying without knowing exactly what kind of experience to expect.īrinks Home, on the other hand, has more of an established reputation. (These tend to revolve around ADT’s many and diverse vendors.)īut because ADT Self Setup is so new, there isn’t much valuable public feedback yet. And because ADT Self Setup has its own customer service department, the system isn’t defined by ADT’s typical service missteps. The lower-priced, less-traditional ADT Self Setup system is a big step forward for the ADT brand. You’ll get 100+ years of security-related experience from either company.ĪDT has a reputation for being more expensive but less innovative than some of its competitors. But if neither the ADT Self Setup nor Brinks Home system warms the cockles of your heart, check out Vivint for the perfect blend of innovation and smart home variety or Ring for an extremely affordable system.Īlthough ADT Self Setup and Brinks Home are newer innovations, both of their parent companies, ADT and Brinks Home, have been around forever. While neither of these is our favorite home security equipment offering, they both have their benefits. FireFighter (listens to existing smoke detectors).Overall, Brinks Home has a lot more stuff than ADT Self Setup, especially when it comes to home automation. When checking out of ADT Self Setup's online store, you also have the option of adding a Google Nest Mini or Google Nest Hub to your ADT Self Setup system.īrinks Home also sells more home security and smart home products that we don’t show in our table. (Although we don’t necessarily recommend the outdoor camera learn more in our ADT Self Setup Outdoor Camera Review.) ![]() You can get either a Wi-Fi extender with a chime for any of your cameras or an extra battery pack for your outdoor camera.Īnd hey, you can even get an outdoor camera kit with two of ADT Self Setup's outdoor cameras with the extender. ADT Self Setup sells a few other items that you can add to your home security system.
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